Service Manager Opportunity

Family owned Auto dealership seeking talented Service Manager.

Experienced service manager to run a 6 technician shop. Must have proven skills in management.

Primary Job Responsibilities to Include:

• Ensure every attempt is made to make the customer service experience a pleasant one.
• Train all service/parts staff to promote customer satisfaction, while adhering to dealership policies.
• Ensure proper dispatching of all work to technicians
• Set individual staff objectives and department objectives that align with dealership objectives.
• Hire, train and evaluate service/parts staff.
• Maintain daily, monthly and annual data as required by dealership management.
• Maintain all department equipment at an appropriate level for daily use.
• Obtain competitive bids for all service department expenses.
• Maintain control and be accountable for all department assets.
• Ensure all technician flagged hours are appropriate.
• Ensure the service staff is kept up to date on technical issues and up to date on all products.
• Create and be accountable for department budgets for personnel and expenses.
• Understand, monitor and be accountable for the service section of the dealerships financial statement.
• Ensure average recon turn of less than 7 days for new purchases.
• Work with sales department to create a cooperative environment that is beneficial to the entire dealership.
• Meet with Dealer and/or General Manager once per week to review current service dept performance and discuss other critical department matters..

JOB REQUIREMENTS

• Prior automotive service management experience or comparable experience

• Strong communication, customer service, leadership, and organizational skills

• A valid driver’s license.

Job Type: Full-time

Required experience:

• Automotive: 4 years

Required license or certification:

• Driver's License